Wednesday, December 29, 2010

After-sales service is very important consumer markets exist 8 cupboard big problems

With the improvement of living standards, consumers on the importance of the kitchen renovation. However, market sales of cabinets not all reassuring.

Recently, Hubei Wuhan City Administration of industry and Commerce sub-Bureau for first three quarters of a comprehensive consumer complaints hotspot anglicize summarizes cabinets consumer problems, remind consumers aware of the following eight areas.

Fish in troubled waters. Some dealers, introducing the product often claims that its use of raw materials into cabinets E1 grade sheet (health standards), but in fact, E1 E1 sheet is divided into domestic and European E1, both for the amount of formaldehyde emission standards and plate price differences. If consumers do not understand this, it is possible to make illegal businesses are fished. Consumers enter into contracts of cabinet order, it should be noted that the cabinet selection board level, hardware brand model, the surface material and the information detailed in the contract.

Pseudo environment. In order to comply with the Green trend, business in the promotional material, mostly cupboard highlighting its safety and cleanliness. But whether environmental protection is a product used by the raw and auxiliary materials, yet to complete cabinets for sampling inspection, nor does it introduce appropriate standards. In addition, some manufacturers shoddy work, but also easy to cause environmental quality issues.

Electrical parts after-sales service is not perfect. Electrical accessories is the integrated kitchen is an integral part in, consumer choices in addition to focusing on brand quality, but also to monitor its after-sales service system is perfect.

Hardware performance is poor. Consumers on the pros and cons of metal pieces lack of judgment or lack of sufficient knowledge. However, hardware and accessories in the entire Cabinet material in occupies an important position, it will directly affect the quality of the cabinets, cabinets of normal usage and its use of "life" and have a great impact.

Production process is not guaranteed. Exquisite production technology is the basic guarantee for high quality kitchen, many manufacturers have claimed that he has the advanced production line, it may not have first-class technologist to strict quality control. Therefore, consumers when buying cabinets not only to look at the Cabinet of the manufacturing process, but also to ask the manufacturer's factory, production equipment and technologist.

Design Cabinet lack of professionalism. Because of the size, the kitchen cupboard design installation professional becomes especially important. From the architect's initial on-site measurement to determine the final scenario, not only to consider the overall style of the building, but also pay attention to the layout of rationality, each a small link cannot neglect.

Installation and after-sales service not professional. Many consumers have such experience, just decorated it a few days of kitchen, surface faults, door of the door gets bigger, such questions come, let manufacturers to repair, but the problem is not solved.

174. Some companies of the ambiguous on product prices, at first glance I thought the price was reasonable, but as consumers bloodshed, ordered, then the settlement, 174 as laminates, drawer, glass doors, and other essential accessories to pay. So the consumers must not only understand basic configuration, but also in order to get a detailed list of when to avoid settlement was "slaughter".

To this end, consumers warned consumers to purchase cabinets when you know the manufacturers production and management situation, do you have your own professional installation team, whether there is a dedicated service sector; to verify the qualifications of businessmen, who claimed that foreign brands, to produce relevant evidence. In addition, we must pay attention to view sheets, stone and other materials of inspection reports, so as not to buy inferior products.

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