Wednesday, December 15, 2010

60% of Internet users have come to be the ordering of Cabinet dispute in-depth marketing contract

In recent years, the rapid development of Cabinet industry, but in this process also revealed some problems. Some less formal workshop enterprise use inferior, substandard materials making cabinets, causing formaldehyde exceeds the allowed figure, from time to time, seriously undermined the legitimate rights and interests of consumers; whereas the development of their own cabinet Enterprise contract, there is often a lack of normative explicitly agreed, will lead to consumer disputes.

The results show that in general the Cabinet and the whole cabinet selection, current consumers more preference to the more integrated Cabinet. Although the difference is not great, but on the rising star of the whole Cabinet is concerned, this survey clearly shows that this area has the prospect of advertising. But the Cabinet industry in product development, service upgrades also face problems that are not normative.

65% of Internet users who are in the process of buying cabinets encounters dissension, which, due to the size of the order cabinets, causing the Cabinet cannot install problem, accounting for 38%, a dispute arising out of the main reasons. It is followed, the Cabinet and of samples not Board (23%), Cabinet material quality and correspond (19%), in use on issues such as businessmen have deformed pointing ignored (12%) and other reasons. Obviously, since the current cabinet products divided into upper and lower cabinets and press m price, some unscrupulous traders to save on material costs, it is possible to deliberately do small cupboard, or because of the Commission and the area of consumer ordering cabinets, cabinets linked to deliberately do great. In addition, some enterprise custom cabinetry contract in the absence of explicit dimension of a bar, kitchen cabinet can also cause the Cabinet does not meet the requirements of consumers. In addition, since consumers made cabinets for Board Cabinet, there are no formal Cabinet who secretly reduces the thickness of the sheet, and then on the sheet metal surface mount or decorative Panel to allow consumers of graining and paper do not see the custom cabinets of real materials, so as to "shrink" the cupboard. All these, metering mode, opaque material selection, when no standard fare, all cabinets in the ordering process for disputes occurred from time to time.

Therefore, urban, urban building material Industry Association jointly developed by the Shanghai cabinets customized contract demonstration text "it is through clear measurement method and price list, the Cabinet material broken down into the floor, cabinets, kitchen equipment, special hardware and other special requirements of 5 categories, brands, materials, colors, specifications, quantities, units and to enable consumers clear, an effort to prevent any honest merchants using contractual clauses set traps, thereby protecting the interests of consumers.

90% of Internet users not use cabinets contract rights protection contract extension to go

Although the Cabinet there is a contract extension for more than two months, but the current voting results, the promotion is still relatively limited, and have used this contract only 4%, and know the cabinets and only for contract users total attendance of 26%. So even though the contract itself in regulating the industry development in Shanghai cabinets with landmark significance, but because not all companies have used this contract, some companies also belong to the beginning of the contract "the doctrine of" phase, so use and know the contract not many people. But in such a situation, many cupboard enterprises in Shanghai is more optimistic, said a new contract from implementation to the widely used, it is necessary to experience longer stage, after all, the company's own contract comparison using time for a long time, some non-canonical trading oral contract becomes habit, so you want to make changes in the short term is not easy. But because contract does many aspects of effective protection of consumers ' interests, therefore, in the long run, the implementation of the contract must be able to get out of the ordinary.

In a press interview, Shanghai Hi Shi long international trading co., Ltd. General Manager Mr new said that if the enterprise itself the basic skills to do better, such as technology, innovation, service and efficiency is high, so even if the threshold is relatively high, the contract is also acceptable, even very welcome, and for some a little discount itself hope enterprises compares the convergence, will not dare use the contract. Therefore, the use or not the contract itself or from the side inspection specifications for the enterprise. In addition, General Manager of Nike, the Cabinet expressed Sun wear-Kit, although the company has just started using this contract, the salesperson for professional training, there are consumers feel burdensome contract content, but that is the perfection of details in order to better protect the interests of consumers, so everyone is very active in participating.

Over 60% of Internet users confidence in view of the contract for the proposed service terms finer

In the Cabinet of the ordering contracts can ensure the protection of consumer interests, 61% of Internet users indicated that if the enterprise actively promote, we can. But there are 39% of Internet users indicated that the process may encounter problems, not to say.

Thus, consumers can for contracts for the benefit of consumers, have a high degree of confidence, but what is the contract implementation, still have to look at the enterprises in the implementation process is able to strictly comply with all of the process. Obviously, this is also our kitchen cabinet enterprise in the course of using the contract put forward higher requirements.

In addition, the Cabinet proposed contract for the sale of this survey, the user's point of comparison. The "after-sales service content even more granular," and "material aspects clearer," and "Cabinet specifications more fine" and "want to attach effects to photos to make the contract more humane" and recommended that almost all involved. These proposals for the industry to better improve the cabinets contract provides a good reference.

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