Home in the kitchen cupboard is a large expenditure, various brands of cabinets price varied significantly. Yesterday, qixia quxiaoxie reminded that consumers enter into cabinets custom contract when you want to watch, be careful in businesses located under the consumer trap.
Ms. CHAN consumers in a particular brand cabinets store ordered a Cabinet, on-site installation, Ms. CHAN found installed cabinets and original design of the programme in conformity with a number of not very professional, and the installation more scratches caused by Cabinet, the injury affects both the overall appearance of the kitchen, but also the actual use of the kitchen cabinet.
Ms. CHAN is very angry, locate businesses reflect the situation, but businesses that install their temporary workers are looking for, the decoration is not responsible for their company, should she should find installation company. Ms. Chen's repeated requests, the businessmen are promised he requires reinstallation, but did not agree with Ms. CHAN claims for compensation as the cupboard mount rework, but result in the loss of the decoration extension. The two sides of a dispute, several times but failed to reach agreement. Ms. Chen desperation to industrial and commercial sectors.
Law enforcement personnel about the situation and found that the contract of Ms. CHAN is very simple, many problems such as warranty, return address, and the contract does not stipulate clear, but the merchants of the so-called installation and product quality not linked, but untenable, and finally in enforcement of mediation, merchants ultimately agreed to compensate Ms. CHAN $ 1600.
Industrial and commercial Department reminds consumers that purchase cabinets when you verify the qualifications of businessmen, whether having its own professional installation team, has specialized in the service sector, etc. When entering into your subscription contract, the warranty period on cabinets, on-site service fees as well as the return of handling issues further specification, to clear business liability; at the same time to strengthen the awareness of consumers, have bad businesses to report to the business sector or call 12315 complaints.
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